Pulse

Provider of computer telephony solutions for inbound and outbound call automation - interactive voice response (IVR) systems, call centers, prepaid calling card platforms, VoIP, audiotext, autodialers, telemarketing, conferencing and other customized systems.

Pulse is a leading provider of communication solutions in the North American enterprise market:

• Its Contact Center Division has provided innovative solutions to over 200 customers including Fortune 500 companies and various governments. It also provides a software as a service (SaaS) capability to its customers.
• Its Networks Division provides cost control and intelligent network solutions to over 15 carriers and service providers worldwide.

Solutions:

pulse's enterprise solutions focus on delivering telephony systems to organizations ranging from small and medium enterprises (SME), to government services and call centers, right up to Fortune 500 companies that can benefit from automation.

While the industries and operations may differ, these businesses have a need to provide better customer service by routing calls quickly, accurately and economically in order to meet the increasingly complex needs of today's customer.